WHEN WILL YOU RECIVE YOUR ORDER?
KANA ceramics are made to order. There is usually some stock available and I might be able to dispatch your order within 5 working days. Please allow for your order to take between 2 - 6 weeks to be made especially for you. When the studio is busy and in case of large quantity orders we will be in touch with an estimate delivery date. If you are buying for a special occasion please email us first and we will do our best to make the items in time.
Would you like to place a large order? Please talk to us ad we will advice you on lead up time and price.
INTERNATIONAL SHIPPING :
We can arrange delivery to anywhere in the world.
But to make sure you get the right quote, please email us:
- your order details
- your details and full delivery address
- would you like your parcel top be insured
- *you will be liable for any custom charges
We take special care in wrapping our parcels very carefully for delivery, but sometimes accidents happen. If you receive your item chipped or broken please send us the photo immediately. We will offer you either a replacement or refund the value of the item.
We don't accept returns for custom made orders.